In the Schedule section of the Account settings tab, Administrators can select different options for the email reminders sent to their users.
Timesheet period
Begin by selecting a timesheet period. Timesheet period reminders are sent one day after the period ends. Learn more >>>
Target hours & working days
You also need to set up daily target hours and working days, as reminders are based on them. Target hours and working days you set in the Schedule tab will be used as default for all users in the account. You can override this default for individual users on their user profile in the Users tab. This allows you to set a different target and working days for each user if needed.
Email reminders
The email reminders will be sent to everyone at the selected hour according to your local time (not their local times).
Under target
Zero hours yesterday: an email reminder will be sent the next day to everyone who forgot to enter any hours on the previous day.
Timesheet period reminders: a reminder will be added to the timesheet period summary email for everyone who did not reach the target hours in the previous period. The email goes out the day after a timesheet period ends.
Over target
Daily reminders: an email reminder will be sent the next day to everyone who tracked more than the daily target hours on the previous day.
Timesheet period reminders: a reminder will be added to the timesheet period summary email for everyone who entered more than the target hours in the previous period. The email goes out the day after a timesheet period ends.
Administrator's timesheet period overview email
All administrators will receive an overview email one day after the timesheet period ends to see which users were off weekly target hours in the previous period.
The timesheet period email will also contain detailed timesheets of all users.
Manager's timesheet period overview email
All Project Managers will receive the summary of hours tracked on their assigned projects. All Team Managers will receive the summary of hours for all members of the team they manage.
The timesheet period email sent to Managers will contain all data that they can otherwise access in the reports.
Timesheet validation
If you turn on the timesheet validation, all users will receive a warning when trying to submit their timesheet with errors (entered hours being under or over target hours).
Mobile reminders
If you wish for team members to receive a reminder on their mobile devices at the start and the end of each workday, please instruct them to download the mobile app first.
Each individual will be able to turn the mobile reminders on in the ‘Work settings’ section of the ‘Account’ tab of the mobile app:
When mobile reminders are set, a user will receive a reminder:
If they have not yet entered any time and it is past the time when their daily work routine is set to start.
If the timer is still running and it is past the time when their daily work routine is set to finish.