# My Hours Help Center

> Help center for My Hours

## VIDEO tutorials

- [Track: Week view](http://help.myhours.com/en/articles/10335350-track-week-view.md): Video tutorial on tracking time on the weekly view
- [Track: Daily view and Timer](http://help.myhours.com/en/articles/10335361-track-daily-view-and-timer.md): Video tutorial on using the Day view and Timer
- [Projects overview](http://help.myhours.com/en/articles/10335382-projects-overview.md): Video tutorial on Projects and corresponding Tasks and Clients
- [Users overview](http://help.myhours.com/en/articles/10335386-users-overview.md): Video tutorial on normal users, admins, project and team managers, and setting up approvals:
- [Reports overview](http://help.myhours.com/en/articles/10335365-reports-overview.md): Video overview of reports
- [Reports: Detailed report](http://help.myhours.com/en/articles/10335371-reports-detailed-report.md): Video tutorial on using the Detailed report to prepare custom reports or to edit, approve and reject time logs
- [Approvals overview](http://help.myhours.com/en/articles/10682486-approvals-overview.md): Video tutorial and overview of the Approval workflow

## QUICK START GUIDE for administrators

- [Introduction to the My Hours structure](http://help.myhours.com/en/articles/15704324-introduction-to-the-my-hours-structure.md): How to organize your account
- [1/4 Create your first Project](http://help.myhours.com/en/articles/2308057-1-4-create-your-first-project.md): Set up your projects and assign team members to them.
- [2/4 Start tracking](http://help.myhours.com/en/articles/2215696-2-4-start-tracking.md): Fill out the weekly timesheet or use the timer.
- [3/4 Get your reports](http://help.myhours.com/en/articles/2723957-3-4-get-your-reports.md): Here's which types of reports are available to you.
- [4/4 Build your team](http://help.myhours.com/en/articles/4699223-4-4-build-your-team.md): Add other users to your account, set the rates and assign user roles.

## QUICK START GUIDE for team members

- [1/3 Get started](http://help.myhours.com/en/articles/4698855-1-3-get-started.md): Join your company account.
- [2/3 Track time](http://help.myhours.com/en/articles/4698863-2-3-track-time.md): The basics of tracking time in My Hours.
- [3/3 View your reports](http://help.myhours.com/en/articles/4698917-3-3-view-your-reports.md): Check your entered data and edit your time logs.

## Create and manage PROJECTS

- [Set up your Projects](http://help.myhours.com/en/articles/4707308-set-up-your-projects.md): All you need to know about managing projects.
- [Set the billing method and rate](http://help.myhours.com/en/articles/2211021-set-the-billing-method-and-rate.md): My Hours billing methods are as flexible as they can be. Learn all about billable settings here.
- [Set and track the project budget](http://help.myhours.com/en/articles/1346676-set-and-track-the-project-budget.md): Keep track of the remaining project funds.
- [Task lists and Tasks](http://help.myhours.com/en/articles/1091811-task-lists-and-tasks.md): Create task lists for your projects and assign tasks to team members.
- [Use Tags to mark time logs](http://help.myhours.com/en/articles/3828375-use-tags-to-mark-time-logs.md): Use custom tags to mark time logs and filter the Detailed report by tags.
- [Task templates](http://help.myhours.com/en/articles/10425636-task-templates.md): Add frequently used task lists to projects faster
- [Trend & Forecast project chart](http://help.myhours.com/en/articles/13343009-trend-forecast-project-chart.md)
- [Import clients, projects, tasks, users, or timesheets](http://help.myhours.com/en/articles/1092042-import-clients-projects-tasks-users-or-timesheets.md)
- [How do I restore archived projects?](http://help.myhours.com/en/articles/7959239-how-do-i-restore-archived-projects.md)

## Set the billable and labor RATES 

- [Billable rate vs labor rate](http://help.myhours.com/en/articles/7959258-billable-rate-vs-labor-rate.md)
- [Billable rates](http://help.myhours.com/en/articles/7959342-billable-rates.md)
- [Labor rates](http://help.myhours.com/en/articles/7959350-labor-rates.md)
- [Update the user's current rates with the new rates](http://help.myhours.com/en/articles/7959438-update-the-user-s-current-rates-with-the-new-rates.md)
- [Update billing or labor rates from a certain date onward](http://help.myhours.com/en/articles/5981675-update-billing-or-labor-rates-from-a-certain-date-onward.md)

## TRACK TIME on projects

- [Track time in the web app](http://help.myhours.com/en/articles/1092039-track-time-in-the-web-app.md): Fill out manually or use the timer.
- [Use a browser extension](http://help.myhours.com/en/articles/7320129-use-a-browser-extension.md): Enter your time without opening another tab
- [Set up reminders to track time](http://help.myhours.com/en/articles/5095954-set-up-reminders-to-track-time.md): Don't forget to enter your hours
- [Manage tracking form fields](http://help.myhours.com/en/articles/5349563-manage-tracking-form-fields.md): Select mandatory inputs. Show or hide certain fields. Track custom parameters such as mileage, ID numbers etc.
- [Favorite logs](http://help.myhours.com/en/articles/4703984-favorite-logs.md): Add recurring time logs faster.
- [Track expenses](http://help.myhours.com/en/articles/3839420-track-expenses.md): Enter your expenses and add the attachments.
- [Timesheet validation](http://help.myhours.com/en/articles/10265461-timesheet-validation.md): Notify users of being over or under target hours before they submit their timesheet
- [Bulk editing](http://help.myhours.com/en/articles/10535724-bulk-editing.md)
- [How do I add a description of my work?](http://help.myhours.com/en/articles/13686920-how-do-i-add-a-description-of-my-work.md): Add notes to your hours in the weekly view.
- [Timer-only mode](http://help.myhours.com/en/articles/15432531-timer-only-mode.md): Prevent manual editing of time logs

## Timesheet APPROVAL process

- [1. Setup the submission and approval process](http://help.myhours.com/en/articles/6912054-1-setup-the-submission-and-approval-process.md): Review time logs before including them in the reports and billing
- [2. Approval hierarchy](http://help.myhours.com/en/articles/6912068-2-approval-hierarchy.md): Who will approve which entries?
- [3. Timesheet submission](http://help.myhours.com/en/articles/6912098-3-timesheet-submission.md): The process of submitting completed timesheets
- [4. Approve logs in bulk](http://help.myhours.com/en/articles/9009290-4-approve-logs-in-bulk.md)
- [5. Approve individual time logs](http://help.myhours.com/en/articles/6912112-5-approve-individual-time-logs.md)
- [6. Timesheet locking](http://help.myhours.com/en/articles/6912131-6-timesheet-locking.md): Lock the timesheets from further editing

## View and download REPORTS

- [A short summary of My Hours reports](http://help.myhours.com/en/articles/4699753-a-short-summary-of-my-hours-reports.md): Learn what information to find where.
- [Dashboard report](http://help.myhours.com/en/articles/4699583-dashboard-report.md): A general overview of the totals and profitability.
- [Detailed report](http://help.myhours.com/en/articles/4699656-detailed-report.md): The most comprehensive, fully customizable report.
- [Save and schedule the Detailed report](http://help.myhours.com/en/articles/5096134-save-and-schedule-the-detailed-report.md): Save report templates and schedule your reports to be sent out periodically.
- [Team pivot report](http://help.myhours.com/en/articles/4699591-team-pivot-report.md)
- [Economy report](http://help.myhours.com/en/articles/4699602-economy-report.md): Break down the profit and loss and calculate the balance.
- [Timesheet report](http://help.myhours.com/en/articles/4699611-timesheet-report.md): A grid overview of how time and resources were spent.
- [Overview report on Projects](http://help.myhours.com/en/articles/9009862-overview-report-on-projects.md)
- [Lock date period for editing](http://help.myhours.com/en/articles/4190862-lock-date-period-for-editing.md): Set daily, weekly, or monthly auto-locking of time logs. Prevent any changes to existing logs or adding new logs.
- [Where can I change the time format for reports?](http://help.myhours.com/en/articles/6660938-where-can-i-change-the-time-format-for-reports.md): Change the format from decimal to military \(hh:mm:ss format\)

## Invoice CLIENTS

- [Invoicing tracked time](http://help.myhours.com/en/articles/1092021-invoicing-tracked-time.md): Create an invoice for your client.
- [Company details for invoicing](http://help.myhours.com/en/articles/1092035-company-details-for-invoicing.md): Enter the information that will appear on your invoices and upload a company logo.
- [Where can I change the currency?](http://help.myhours.com/en/articles/1380335-where-can-i-change-the-currency.md)
- [Set a company logo for your invoices and reports](http://help.myhours.com/en/articles/1380330-set-a-company-logo-for-your-invoices-and-reports.md)

## Manage your TEAM

- [Set up your users and teams](http://help.myhours.com/en/articles/1322249-set-up-your-users-and-teams.md): Add users, set their rates and assign them to projects.
- [User roles](http://help.myhours.com/en/articles/4004785-user-roles.md): Administrator, manager or regular user?
- [Use Teams to organize your departments](http://help.myhours.com/en/articles/6518493-use-teams-to-organize-your-departments.md): Assign teams to projects, filter your reports by teams and fine-tune Managers' access.
- [Track absences](http://help.myhours.com/en/articles/4704223-track-absences.md): How to track vacation, holidays and other absences in My Hours.
- [Assign tasks to users](http://help.myhours.com/en/articles/4704320-assign-tasks-to-users.md): Delegate work to your team.
- [Add or edit logs on behalf of other users](http://help.myhours.com/en/articles/2720536-add-or-edit-logs-on-behalf-of-other-users.md): Administrators can add, edit or delete times for their team members.
- [Update the users' hourly rates](http://help.myhours.com/en/articles/2720790-update-the-users-hourly-rates.md): How to set the labor rate and the billable rate?
- [Check what your team is currently working on](http://help.myhours.com/en/articles/1380294-check-what-your-team-is-currently-working-on.md)
- [Where do I get a list of users who did not submit their hours?](http://help.myhours.com/en/articles/9009515-where-do-i-get-a-list-of-users-who-did-not-submit-their-hours.md)
- [Audit log](http://help.myhours.com/en/articles/5265454-audit-log.md): Check who made changes to specific time logs and when
- [Remove users from the account](http://help.myhours.com/en/articles/8898495-remove-users-from-the-account.md)
- [Error: User with specified email address already exists](http://help.myhours.com/en/articles/1380277-error-user-with-specified-email-address-already-exists.md)

## Integrations

- [Microsoft Teams app](http://help.myhours.com/en/articles/11838343-microsoft-teams-app.md)
- [Connect to Zapier](http://help.myhours.com/en/articles/4288048-connect-to-zapier.md): How to set up the Zapier integration.
- [Connect to Power BI](http://help.myhours.com/en/articles/8510380-connect-to-power-bi.md): How to set up Power BI app integration
- [Connect to Jira](http://help.myhours.com/en/articles/10046047-connect-to-jira.md): Enable the Atlassian Jira integration and sync entities and time logs between My Hours and Jira.
- [Setting up Microsoft login \(SSO\) for My Hours](http://help.myhours.com/en/articles/9405375-setting-up-microsoft-login-sso-for-my-hours.md)
- [Custom IDs on Users, Projects, Clients, and Tasks](http://help.myhours.com/en/articles/9930515-custom-ids-on-users-projects-clients-and-tasks.md): Add custom IDs to connect your data with external systems
- [Set up custom fields](http://help.myhours.com/en/articles/11552818-set-up-custom-fields.md): Custom fields on Tracking form, Projects, Clients, Tasks, and Users.
- [Connect to Asana](http://help.myhours.com/en/articles/12637853-connect-to-asana.md): Description on how the integration with Asana works
- [Connect to ClickUp](http://help.myhours.com/en/articles/12638185-connect-to-clickup.md): Description on how the integration with ClickUp works
- [Connect to Monday](http://help.myhours.com/en/articles/12638351-connect-to-monday.md): Description on how the Monday integration works
- [Connect to Basecamp](http://help.myhours.com/en/articles/12699550-connect-to-basecamp.md): Description on how the integration with Basecamp works
- [Connect to Salesforce](http://help.myhours.com/en/articles/12891772-connect-to-salesforce.md): Description on how the integration with Salesforce works
- [Connect to QuickBooks Online](http://help.myhours.com/en/articles/13184392-connect-to-quickbooks-online.md): Description of how the integration with QuickBooks Online \(QBO\) works
- [Connect to Xero](http://help.myhours.com/en/articles/13742363-connect-to-xero.md): Description of how the integration with Xero works

## Manage SUBSCRIPTION

- [Subscribe to the Basic or PRO plan](http://help.myhours.com/en/articles/1322258-subscribe-to-the-basic-or-pro-plan.md)
- [Subscription and pricing - Basic and Pro](http://help.myhours.com/en/articles/1372381-subscription-and-pricing-basic-and-pro.md)
- [Update credit card information](http://help.myhours.com/en/articles/2250093-update-credit-card-information.md)
- [Where can I view invoices for my My Hours subscription?](http://help.myhours.com/en/articles/2250242-where-can-i-view-invoices-for-my-my-hours-subscription.md)
- [How does our billing work?](http://help.myhours.com/en/articles/11462728-how-does-our-billing-work.md): Make sense of the items on your invoice
- [Cancel subscription or close account](http://help.myhours.com/en/articles/1359350-cancel-subscription-or-close-account.md)
- [How do I downgrade to the free plan?](http://help.myhours.com/en/articles/7958986-how-do-i-downgrade-to-the-free-plan.md)
- [How do I change the account owner?](http://help.myhours.com/en/articles/7973187-how-do-i-change-the-account-owner.md)
- [What features are included in my subscription plan?](http://help.myhours.com/en/articles/7958176-what-features-are-included-in-my-subscription-plan.md): See a detailed list of what is available in the free, PRO, and Enterprise plan

## Mobile app

- [Install the mobile app](http://help.myhours.com/en/articles/1522216-install-the-mobile-app.md): My Hours offers mobile apps for both platforms, iOS and Android.
- [Mobile app: Invite other users](http://help.myhours.com/en/articles/9018366-mobile-app-invite-other-users.md)
- [Mobile app: Manage projects](http://help.myhours.com/en/articles/9018238-mobile-app-manage-projects.md)
- [Mobile app: Track time](http://help.myhours.com/en/articles/9014955-mobile-app-track-time.md)
- [Mobile app: View report](http://help.myhours.com/en/articles/9015057-mobile-app-view-report.md)
- [Mobile app: Approve time logs](http://help.myhours.com/en/articles/9018228-mobile-app-approve-time-logs.md)
- [Mobile app: Set the reminders](http://help.myhours.com/en/articles/9018391-mobile-app-set-the-reminders.md)
- [Mobile app: Additional settings](http://help.myhours.com/en/articles/9018403-mobile-app-additional-settings.md)

## Desktop app

- [Desktop app](http://help.myhours.com/en/articles/11331059-desktop-app.md): Install a My Hours desktop app

## FAQ

- [Is the app available in other languages?](http://help.myhours.com/en/articles/7958954-is-the-app-available-in-other-languages.md)
- [How do I unsubscribe from emails?](http://help.myhours.com/en/articles/7958963-how-do-i-unsubscribe-from-emails.md)
- [Does My Hours monitor employee activity or take random screenshots?](http://help.myhours.com/en/articles/7958979-does-my-hours-monitor-employee-activity-or-take-random-screenshots.md)
- [Can I change the day of the week my week starts on?](http://help.myhours.com/en/articles/7959017-can-i-change-the-day-of-the-week-my-week-starts-on.md)
- [How can I add a member that already has an account?](http://help.myhours.com/en/articles/7959174-how-can-i-add-a-member-that-already-has-an-account.md)
- [Why are some hours on the same project billable and some not billable?](http://help.myhours.com/en/articles/7959582-why-are-some-hours-on-the-same-project-billable-and-some-not-billable.md)
- [Can I run multiple timers at once?](http://help.myhours.com/en/articles/7959650-can-i-run-multiple-timers-at-once.md)
- [Can I assign one project to multiple clients?](http://help.myhours.com/en/articles/7963785-can-i-assign-one-project-to-multiple-clients.md)
- [I cannot submit my timesheet](http://help.myhours.com/en/articles/10250059-i-cannot-submit-my-timesheet.md)
- [Is there an API available?](http://help.myhours.com/en/articles/7963793-is-there-an-api-available.md): API documentation and instructions how to generate API keys
- [Data protection and GDPR compliance](http://help.myhours.com/en/articles/7967208-data-protection-and-gdpr-compliance.md)
- [How do I reset my password?](http://help.myhours.com/en/articles/8516950-how-do-i-reset-my-password.md)
- [Add weekend days to your Weekly timesheet view](http://help.myhours.com/en/articles/9009975-add-weekend-days-to-your-weekly-timesheet-view.md)
- [How to switch between the daily and weekly view on mobile?](http://help.myhours.com/en/articles/9014317-how-to-switch-between-the-daily-and-weekly-view-on-mobile.md)
- [My Hours inactive accounts policy](http://help.myhours.com/en/articles/10102401-my-hours-inactive-accounts-policy.md)
- [I forgot my password](http://help.myhours.com/en/articles/10535680-i-forgot-my-password.md)
- [How do I reset the account to start from scratch?](http://help.myhours.com/en/articles/12701693-how-do-i-reset-the-account-to-start-from-scratch.md): Remove test data after your trial period
- [Why is my rate change not reflected in the report?](http://help.myhours.com/en/articles/12899042-why-is-my-rate-change-not-reflected-in-the-report.md)