In the Reminders section of the Account settings tab, administrators can set different options for how and when the reminders should be sent to their users:
Target hours
Target hours that you set in the Reminders tab will be the default target hours for all users in the account. You can override this default for individual users on their user profile in the Users tab. This allows you to set a different target for each user if needed.
Email reminders
The email reminders will be sent to everyone at the selected hour according to your local time (not their local times).
Under target
Zero hours yesterday: an email reminder will be sent on the next day to everyone who forgot to enter any hours on the previous day.
Weekly reminders: a reminder will be added to the weekly email report for everyone who did not reach the target hours in the previous week. The weekly reports are sent on Monday.
Over target
Daily reminders: an email reminder will be sent on the next day to everyone who tracked more than the daily target of hours on the previous day.
Weekly reminders: a reminder will be added to the weekly email report for everyone who entered more than the target hours in the previous week. The weekly reports are sent on Monday.
Timesheet validation
Administrator's weekly overview email
All administrators will receive a weekly overview email every Monday to see which users were off weekly target hours in the previous week:
The weekly email will also contain detailed timesheets of all users.
Manager's weekly overview email
All Project Managers will receive the summary of hours tracked on their assigned projects. All Team Managers will receive the summary of hours for all members of the team they manage.
The weekly email sent to Managers will contain all data that they can otherwise access in the reports.
Mobile reminders
If you wish for team members to receive a reminder on their mobile devices at the start and the end of each workday, please instruct them to download the mobile app first.
Each individual will be able to turn the mobile reminders on in the ‘Work settings’ section of the ‘Account’ tab of the mobile app:
When mobile reminders are set a user will receive a reminder:
If they have not yet entered any time and it is past the time when their daily work routine is set to start.
If the timer is still running and it is past the time when their daily work routine is set to finish.