In the Tracking reminders section of the Account admin tab, administrators are able to set different options for how and when the reminders should be sent to team members.

In-app reminders

When any of the 'Tracking reminders' or 'Overtime reminders' are set, the status of the target vs tracked hours will be displayed in the Weekly timesheet Track view, like this:

This way your team members can always access this information in real-time.

Email reminders

If you select for the reminders to be sent via email, your team members will also receive email reminders. The email reminders will be sent to everyone at the selected hour according to your local time (not their individual local times).

Tracking reminders

Daily reminders: an email reminder will be sent on the next day to everyone that forgot to enter any hours on the previous day.

Weekly reminders: a reminder will be added to the weekly email report for everyone who did not reach the target hours in the previous week. The weekly reports are sent on Monday.

Overtime reminders

Daily reminders: an email reminder will be sent on the next day to everyone who tracked more than the daily target of hours on the previous day.

Weekly reminders: a reminder will be added to the weekly email report for everyone who entered more than the target hours in the previous week. The weekly reports are sent on Monday.

Mobile reminders

If you wish for team members to receive a reminder on their mobile devices at the start and the end of each workday, please instruct them to download the mobile app first.

Each individual will be able to turn the mobile reminders on in the ‘Work settings’ section of the ‘Account’ tab of the mobile app:

When mobile reminders are set a team member will receive a reminder:

  • If they have not yet entered any time and it is past the time when their daily work routine is set to start.

  • If the timer is still running and it is past the time when their daily work routine is set to finish.

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